LISO · Golf Concierge · GolfenInPortugal.nl
Contact: contact@golfeninportugal.nl
1. Our services
Golf Concierge is a trading name of LISO. We advise on golf courses in Portugal, arrange tee times and coordinate agreed additional golf services. You book flights and accommodation yourself.
2. Your enquiry and proposal
An enquiry is non-binding and is not a reservation or payment obligation. You receive a personal proposal with the programme, costs, relevant suppliers and payment, change and cancellation arrangements. The proposal states its validity and availability.
3. Agreement and confirmation
Please check the proposal before approving it. Reservations become final only after your approval, agreed payment and our written confirmation. Tee times remain subject to availability until confirmed.
4. Prices and service fee
Prices are in euros. The service fee is €29 per booking for 1–3 players, €99 per group booking for 4–8 players and €399 per group booking for 9 or more players. Green fees and chosen extras such as club hire, buggies and transfers are itemised separately. You receive the full amount payable and applicable tax information before approval.
5. Payment
The proposal specifies when and to whom you pay, any deposit and the payment method. Pay only in accordance with the written arrangements. If payment is not received, we contact you about the consequences for the reservation.
6. Changes and cancellation
Request changes or cancellations in writing at contact@golfeninportugal.nl, quoting your reservation. Availability and terms vary by supplier. Before approval, you receive the specific deadlines, possible cancellation costs and arrangements concerning the service fee. Statutory rights remain unaffected.
7. Weather and course conditions
In poor weather, maintenance or course closure, we discuss the options with the relevant course. The terms supplied before your reservation determine any rebooking, refund or voucher. We do not provide a weather guarantee.
8. External suppliers and responsibility
Courses, hire companies and transport providers deliver their own services. Your proposal identifies which party supplies each service and the associated terms. Golf Concierge remains responsible for its own commitments and work. Mandatory statutory rights, including consumer rights, are not restricted by this information.
9. Players and hire equipment
Provide accurate party sizes and playing preferences. Discuss handicap or entry requirements in advance; these vary by course. Treat hire equipment carefully. Any deposit, damage or loss is subject to the hire company’s terms supplied in advance.
10. Questions and complaints
Report questions or complaints promptly to contact@golfeninportugal.nl, including your name, reservation and an explanation. We discuss an appropriate solution with you and, where needed, the supplier. Your statutory rights to pursue a dispute remain unaffected.
11. Privacy
We use enquiry and booking data for communication, preparation and performance of the agreed services and associated administration. Our privacy policy explains how the website works and how to exercise your privacy rights.
12. Applicable law
Our agreements are governed by Dutch law, without prejudice to applicable mandatory consumer protection. Disputes may be brought before the court with jurisdiction under applicable law.